Microsite for International Customer Service Conference 2017.


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Dress Code
The dress code during all the conference days is Casual (for example shirt with jeans). For the final evening event on Wednesday 30th of June the dress code is Cocktail (for example jacket with jeans, short dress)


There are the following arrangements for your transfer from the International airport of Thessaloniki (“Makedonia" Airport) to the Makedonia Palace Hotel:

If you arrive earlier than May 29th, and did not receive any other information by email, please take a taxi by your own in front of the airport. Price:  approx. 30 EUR. Duration: +/- 30 min depending on traffic.

If you arrive on Monday 29th of May (or later) transfers are organized as follows:

For those of you who have received an information  for an individual taxi transfer, the driver will expect you just outside the arrivals’ hall with a B/S/H/ sign. Costs are covered. Duration +/- 30 min depending on traffic.

For participants arriving on Monday, May 29th at 13:30 hrs from Munich there will be a bus transfer. Busses with a B/S/H/ sign on the windscreen will wait for you at the airport bus parking (P5) which is located on your right hand side when leaving the arrival building. Please see the link.


Duration +/- 30 min depending on traffic

BSH Reception desk

In the lobby of the hotel a BSH Reception desk will be awaiting you between 13:00 and 17:00. Please pass by after your arrival to receive your conference package and all necessary information

Route to conference venue
The conference venue is within walking distance from the hotel (25 minutes, see map below). Depending on the weather, there will also be shuttles


All costs during the conference days are already covered, with the exception of the hotel rooms and private expenses, such as mini bar, laundry services. Please pay your hotel room at your departure.

Hotel price
The price per overnight in a single room at the Makedonia Palace Hotel is 110 €  sea view room per overnight in a double room at the Makedonia Palace Hotel is 120 € sea view room - including breakfast This price is also fixed for the nights preceding and following the ICS conference days (if applicable).

In the morning of Thursday, 1st of June, there will be BSH shuttles from Hotel Makedonia Palace to the airport.

Tips for Thessaloniki
Links to tourist websites


Your contact leading up to the conference days is Petra Ihls.
Mail:               petra.ihls@bshg.com
Phone             +49 89 4590 2654
During the conference days your contact person on the spot is Daniela Sommer.
Mail:               daniela.sommer@bshg.com
Mobile:          +49 170 575 1992

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